Anonymous asked: Hello lovely. Could you please tell me why when I order a caramel latte I'm changed for syrup? Isn't the cost of the syrup built into the drink? I live in Winnipeg btw
No, a standard latte is milk and espresso. A caramel latte has added caramel syrup, so they charge you for it :)
thewomanandthebell asked: I work at a B&N Café (that proudly serves Starbucks) and although I'm not a partner (not yet) there's a lot on this blog I can relate to. It makes me feel good to know that I'm not alone in dealing with crazy customers. Today I had one of my regulars tell me that I'm really nice and she appreciated my honesty (I noticed she had given me a larger bill than necessary for payment) and it's people like that who make me glad I haven't walked out the door. Hooray for pleasant regulars an this blog! :)
Hahaha, hey man, licensed stores are part of the nightmare too! And praise The Lord for great customers yo.
siouxie-carmichael asked: dont know if youre still around, but whats the nail polish deal in regards to starbucks. im a huuuuuuuuuuge nail polish person, but gah, the idea of my bare nails freaks me out
No nail polish, whatsoever. It’s the most depressing thing to go to Target or something and go through the nail polish aisle :(
natiweez asked: I read your list of drive-thru pet peeves, and while my store doesn't have a drive-thru, I absolutely LOVED your rant on the "secret menu." I respond the way you do (I'll make it if they can tell me what's in it), but when people actually think that it's a REAL secret menu and I'm lying, I want to punch them repeatedly. WHY WOULD AN INTERNATIONAL CORPORATION TRAIN ALL ITS EMPLOYEES ON "SECRET DRINKS" THAT THEY DON'T TELL THEIR CUSTOMERS ABOUT? Are. You. Serious.
RIGHT?! That’s the dumbest thing ever!
scribblesdhobbit asked: Dude, I've totes know your feels. *hugs* Hang in, there. You'll be alright. When I first started, I would get easily overwhelmed. My manager pulled me aside and held a mug of Verona in front of me. He asked, "Hey, what is this?" I rambled on about the blend, region, etc. He stopped me and said, "No. At the end of the day, it's just a cup of coffee."
That is incredible encouragement from your manager. It’s so true. I love having partners out there that care! :)
Is a transfer to our store. He’s just recently been promoted to shift, and let me tell you, I cannot STAND HIM. He’s arrogant, rude, and doesn’t trust his baristas to do their jobs. I’ve been a barista for 3 and a half years, I am a prime closer but he still treats me like I’ve been working here for two weeks. It gets on my nerves. He also consistently argues with customers just to be right. It’s rude and has significantly lowered our tips since. UGH.
On another note, the company has apparently discontinued decaf willow? I only know this because an older couple came in tonight looking for it, we didn’t have it, and I got screamed at cause, ya know, it’s all my fault.
Hope my partners out there are having a better day at the bux than I am.
Anonymous asked: there's a shift at my store who drives me fuckin' bonkers. She's an absolute basketcase and panics the second we get a rush, fails to deploy in a way that even remotely makes sense, and talks shit about the close regardless of how well it was done. The other morning as soon as another shift clocked on she was suddenly "SO SICK OH MY GOD" that she had to go home.... right in the middle of the morning rush, leaving me with a borrowed shift and our two brand new baristas. EURGHGH
Do you ever look at a supervisor and just question the universe on how they ever got promoted or hired to that position?
Anonymous asked: Yes! We have a newish partner (she's been here about a month). She has a nasty attitude & likes to argue with everyone! Most of our shifts know not to put us near each other when our schedules overlap.
Ew! That’s all I have to say about partners with attitude. Especially if they’re new!
Haven’t even clocked on yet and already, I’m annoyed. Any other partners out there have a supervisor or even fellow barista they can’t STAND to work with? I would love to hear some stories. I’ll tell you about this guy on my lunch. Stay tuned ;)
v0nderland asked: random but what does the pumpkin spice latte taste like if ya know ? because i really wanna try it but i don't know if i'll like it
Do you like pumpkin pie? Very similar, but with espresso obviously. It’s delicious. But if you don’t end up liking it, just tell the barista, they’ll make you something else :)